Frequently asked questions
Jump to a question:
How do your subscriptions work?
We have revitalized the way that we offer "subscription services" to be able to give customers more of a choice of what they would like weekly.
What is a CSA?
A CSA means Community Supported Agriculture and it is a term developed by our ancestors to earn money for the farm growing season prior to the harvest being ready for consumpton. People participated by purchasing "a share" of the farm's harvest with acknowledgement of the risks and rewards that come with farming. Monies are paid in advance of the weekly or bi-weekly disitbrution and subscribers receive first choice as to what is available on the farm.
Do you wholesale people's products?
Yes, we have different agreements with different product makers. Some we purchase all the product at a wholesale price and resell while others we have a consignment and.or an affilitate agreement where we earn our money a different way that is beneficial for both parties.
Is all the produce you sell organic?
The produce we grow is not certified organic but we only grow our produce using natural and ancestral growing techniques that yield a better quality product. We only partner with farmers who have the same values as us when it comes to growing practices.
Do you grow your own produce or just distribute other people's produce?
We grow our own natural produce on our farm on the East side of Detroit. We also agregate produce that we don't grow or need in larger quantities from different family farms in Michigan. Occassionally we will source from outside of Michigan when needed to supplement. We can not guarentee that our produce is certified organic, we are not legally able to say that we are a certified organic operation.
How do I redeem my credit on the website?
On our end we will make sure that after you purchase your store credit and apply a gift card or coupon code to your orders a necessary.
Do you offer Community Supported Agricultural Services?
Sort of. We've changed the way that people can get weekly and first dibs on produce. See the "How do you subscriptions work" question above.
Do you accept EBT, WIC Project Fresh, and/or Senior Project Fresh?
Yes, we accept EBT, Double Up Food Bucks ("DUFB"), WIC Project Fresh, Senior Project Fresh, Fresh Perscription Cards. We also have a special program sponsored by Michigan Fitness Foundation where EBT customers receive 75% off produce boxes and only pay $12.22 (while also receive $10 in DUFB) when they purchase a weekly box. Purchase that product here!
How can I use and redeem/earn Double Up Food Bucks?
Double Up Food Bucks purchases are currently only available for in-person purchasing. We are working with government entities to make currencies like this easier to accept & process in accordance with online payment. Please contact us directly via email at connect@deeplyrootedproduce.com to receive more information for your specific case.
We make the Bridge Card easy to use at our public farmer's markets. Bridge Card participants can receive more information about how to use their card
You can redeem DRP coins for EBT currency at our vending machines and mobile markets(to only be used at DRP markets and in DRP vending machines ONLY. The coins are not redeemable at other markets and food retailers
Double Up Food Bucks matches your Bridge Card purchases dollar-for-dollar (up to $10 per day), giving an additional free $10 to spend on Michigan fresh fruits and vegetables.
Learn more at DoubleUpFoodBucks.org
We also can accept WIC Project FRESH and Senior Project FRESH coupons from June through October at our mobile market. Visits these websites to learn more: WIC Produce Connection and Senior Project FRESH.